Binafsha Kareem is a Client Excellence Coordinator at Shajani CPA, where she plays a vital role in ensuring both smooth internal operations and exceptional client service. Based in the Edmonton office, Binafsha manages a wide range of administrative and operational functions, including workflow coordination in iFirm, scheduling, portal and file system management, document intake, billing support, legal documentation, and corporate registry filings. Her attention to detail and organizational skills ensure that client engagements progress efficiently and professionally from start to finish.

Binafsha holds a Master of Laws (LL.M.) degree and has also studied Mass Communication, giving her a strong foundation in legal and regulatory principles, as well as professional communication. While not a CPA herself, her legal education and hands-on experience within the accounting field equip her with a unique ability to support compliance, documentation, and administrative processes with precision and insight.

With a background in office administration and client service, Binafsha is highly skilled in managing fast-paced environments, coordinating schedules, and maintaining systems that support the firm’s commitment to excellence. She works confidently across platforms such as iFirm, and contributes to the smooth execution of everything from engagement letters to minute book maintenance.

At Shajani CPA, Binafsha supports the firm’s mission through her consistent client-first approach. She helps maintain a welcoming and organized office environment, facilitates clear communication between teams and clients, and ensures deadlines are met with professionalism and care.

Binafsha’s strengths include high attention to detail, adaptability, strong communication, and a collaborative mindset. She values teamwork and brings a positive, solutions-focused energy to her work each day. Her ability to manage both client-facing and internal responsibilities makes her a key contributor to the firm’s overall service excellence.